Immediate Nextgen – Contact Our Support Team

Our customer service team is available around the clock for users across Australia. Whether you're setting up an account, clarifying a funding question, or requesting guidance on trading tools, our specialists provide fast and professional assistance. Verified users receive priority access to live chat, ensuring direct communication with experienced support representatives.

Immediate Nextgen Website – Head Office in Australia

Office Address
Level 21, 120 Collins Street, Melbourne, VIC 3000, Australia

Telephone
General inquiries: +61 3 8820 7354
Platform assistance: +61 3 8820 7368

Email
General inquiries – [email protected]
Feedback and reviews – [email protected]
Technical assistance – [email protected]

Live Chat
Available 24/7 within the user dashboard for verified accounts. Queue priority depends on account level and the nature of the request, ensuring timely responses for trading-related questions and operational support.